Shipping Policy

Effective Date: July 11, 2026

Thank you for shopping with aurayiah.com. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

• Orders are typically processed within 1–3 business days after payment is successfully received.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• United States: 5–10 business days

• Canada: 7–15 business days

• International Orders: 10–20 business days

Delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated and displayed during checkout before payment is completed.

We may offer free shipping on eligible orders or promotional campaigns, as indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available). You can use this information to track your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays, additional charges, or failed deliveries resulting from incorrect or incomplete addresses.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost, please contact us. We will work with the shipping carrier to investigate the issue and provide assistance where possible.

Customs and Import Duties

For international orders, customs duties, import taxes, and other government fees (if applicable) are the responsibility of the customer.

Contact Us

If you have any questions about shipping or delivery, please contact us:

aurayiah.com
Address: 8023 Vista Hill Ln, Dallas, TX 75249, United States
Email: contact@aurayiah.com
Phone: +1 (406) 555-3987